Terms & Conditions

1. BOOKING CONFIRMATION
1.1 All bookings require 50% initial deposit to be paid by debit /credit card via our online booking system . The remaining balance must be paid 48 hours prior to your party going ahead. You will automatically receive a payment link via email up to a week before your party

1.2 A booking will not be confirmed until the deposit has been paid and funds are cleared.

2. CANCELLATION AND REFUND POLICY

In the event that you need to cancel your booking, the following terms shall apply:

Cancellations made 30 or more calendar days prior to the scheduled event date: You will be eligible for a full refund of the booking amount, less any applicable transaction fees.
Cancellations made between 14 and 29 calendar days prior to the scheduled event date: You will be eligible for a refund of 50% of the booking amount, less any applicable transaction fees.
Cancellations made fewer than 14 calendar days prior to the scheduled event date: No refund will be issued. However, at the sole discretion of the company, we may offer the option to reschedule the event within a 12-month period from the original event date.
All cancellation requests must be submitted in writing to be considered valid.

3. UNFORESEEN CIRCUMSTANCES
3.1 The Company reserves the right to cancel, alter, or delay any booking where forced to do so by circumstances beyond our control, such as pandemic, serious illness, severe weather or any other circumstances which would subject Gaming Party Bus or any of its employees or any of its participants to danger. However, an alternative date will be arranged.

4. MEDIA RIGHTS
4.1 During the event we may take some photos and videos .Any and all photographs, videos, or other recorded media may be used by Gaming Party Bus for the purposes of marketing or advertising without any request being made to the featured parties and without any payment or compensation being offered. If this is not acceptable please notify us by phone or e-mail.

5. LIABILITY
5.1 Although we will endeavour to arrive half an hour before the time booked we cannot be held responsible for events which are out of our control such as traffic or other uncontrollable circumstances preventing us from being able to fulfil our obligations. In the event of late arrival we will continue the session until the correct amount of time has been reached.

5.2 In the unlikely event of a major technical failure on board, a full refund will be offered or an alternative date arranged

5.3 Under no circumstances can we be held responsible for any damage to driveway or ground’s that is considered to be caused by our vehicle, crew or party goers. It is the party organiser’s responsibility to take advice from a qualified person, whether the grounds are suitable to support our vehicles.

6. DAMAGES
6.1 In the event of damage to our equipment or vehicle that is caused by excessively harsh treatment or vandalism and that is deemed purposeful we reserve the right to charge to the originally contracted person the full amount to repair or replace the equipment. Any damages must be reported to a member of staff immediately.

7. AGE APPROPRIATE GAMING
7.1 The Company will not allow individuals to play games, which are not of a suitable age rating. For more information about age appropriate gaming visit our Age Rating Advice page.

8. FOOD & DRINKS CONSUMPTION
8.1 No food or drinks to be consumed on board.

9. SAFETY OF PARTICIPANTS
9.1 We will not tolerate bad language, aggressive or threatening behaviour to our team or other party goers. We reserve the right to send away any person who is found to be unmanageable or a danger to the safety or enjoyment of others .In some cases we reserve the right to end the session immediately. In this event no refund will be given. Any additional costs involved in removing the participant will be borne by the client.

9.2 For the comfort, health and safety of all participants, Gaming Party Bus operates a strict NO SMOKING policy.

9.3 The Company will accept no liability for problems arising from failure to accept and/or respond to the authority and instructions of the appointed staff.

PARKING RESTRICTIONS
Please be aware that the responsibility of arranging a suitable parking space falls with the person or persons that have booked and paid for the hire of The Gaming Party Bus. Please see our terms and conditions for more information about responsibility.

The Galaxy Van dimensions are:

7.1 m in length
2.1 m in width
2.7 m in height

REQUIREMENTS

Either a suitable parking bay that has no restrictions.
Parking space of approximately 2 and a half car spaces in length
Suitable driveway
A clearing on the left hand side of the bus for passengers to board safely
Access to a standard plug socket no further than 20m from the allocated parking space (unless you require a generator.)
If a driveway is used, there must be enough room for the bus to turn in to the driveway without causing damage to the driveway or the bus.

RESTRICTIONS

The bus not be parked on a yellow line
The bus cannot be blocking any foot paths
The bus cannot be parked anywhere where it is at risk of being issued a penalty
The bus cannot be parked on a main road where it or the passengers could be at risk.
The bus cannot be parked on a main junction or anywhere where it may be obstructing traffic.
If any fees are to be paid for parking, this must be covered by the party booking the bus for hire.
Any extension leads used must not be crossing any roads which could result in a hazard for cars or people using the bus.
Any extension leads cannot be blocking any busy foot paths where they may cause a hazard to members of the public.

If on arrival the parking space is insufficient or we cannot park for any other reason, we will be happy to try one more nearby alternative location, so please make sure you have a back-up plan. However, we do reserve the right to leave if the above requirements are not met. No compensation will be given.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

Here at Gaming Party Bus we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

If you agree, we shall pass on your personal information only to our group of companies so they may offer you their products and services. We will not share your information for marketing purposes with companies outside of our group. Please follow this link for our full privacy policy.