Privacy Policy

    At Gaming Party Bus, we are committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018.

    1. Data Minimization Principle
    We strictly adhere to the data minimization principle. We only collect, process, and retain the absolute minimum amount of personal data necessary to process your booking, fulfill our contract with you, and provide you with the best possible service.

    2. The Information We Collect
    The type of personal information we collect about you includes:

    • Your name

    • Your address

    • Your email address

    • Your phone number

    • Your order history and profile

    We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date.

    3. How We Use and Share Your Information
    We collect your information to process your booking and improve our services.

    • We will never pass on your details to third parties for outside marketing purposes.

    • If you agree, we may pass your personal information to our specific group of companies so they may offer you relevant products and services.

    • The only newsletters you will receive from sharing your information with us will be from us.

    • We will always give you the chance to refuse or opt out of any marketing emails from us.

    4. Consent Records and Tracking
    We use Complianz as our Consent Management Platform. When you visit our website and interact with our cookie banner, Complianz securely logs your consent preferences. This ensures we maintain accurate consent records and only fire tracking scripts (such as Google Ads or Google Analytics) when we are legally permitted to do so by you.

    5. Payment Security
    We use Stripe as our secure payment gateway. We will never ask you directly for your credit or debit card details over email, and all online payments are securely processed via Stripe’s encrypted, PCI-compliant servers.

    In the case of taking payments over the phone, to ensure that your credit, debit, or charge card is not being used without your consent, your payment information is securely validated against appropriate third-party databases (such as address verification checks) during the order process. By accepting our terms and conditions, you consent to such checks being made. All payment information provided by you will be treated securely and strictly in accordance with UK-GDPR. We do not store your full credit card details on our local servers.

    6. Your Data Rights (Data Subject Requests – DSR)
    Under the UK-GDPR, you have specific rights regarding your personal data. You have the right to:

    • Access: Request a copy of the data we hold about you.

    • Rectification: Request that we correct any inaccurate or incomplete data.

    • Erasure: Request that we delete your personal data (the “right to be forgotten”).

    • Restriction & Objection: Restrict or object to how we process your data.

    • Portability: Request that we transfer your data to another organization.

    How to submit a DSR: To submit a Data Subject Request (DSR), check the information we hold, or report an inaccuracy, please contact our Customer Services department at [email protected] We will respond to all requests within 30 days and delete or correct data as requested.

    Note: If you contact us for details of existing information that we hold about you, it is important that you quote your original email address used at the time you first contacted us, so we can accurately trace your details.